Legal

Privacy Policy

Your privacy matters to us. This policy explains how Ride Black Cars collects, uses, and protects your personal data.

Overview

Ride Black Cars (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you use our website, mobile applications, and chauffeur transportation services.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Information We Collect

We collect the following categories of information to provide and improve our Services:

  • Personal Identifiers: Name, email address, phone number, billing address, and payment information.
  • Booking Details: Pickup and drop-off locations, travel dates, flight information, passenger count, and special requests.
  • Device & Usage Data: IP address, browser type, device identifiers, app usage patterns, and pages visited on our website.
  • Corporate Account Information: Company name, authorized users, billing preferences, and tax identification numbers.
How We Use Your Information

We use your information for the following purposes:

  • To process bookings, dispatch rides, and communicate with you about your reservations.
  • To process payments, issue receipts, and manage corporate billing accounts.
  • To provide customer support and respond to inquiries or complaints.
  • To send service-related notifications, confirmations, and updates.
  • To improve our Services, analyze usage trends, and develop new features.
  • To comply with legal obligations and enforce our Terms of Service.
Data Sharing & Third Parties

We do not sell your personal information. We may share data with trusted third parties only as necessary to operate our Services:

  • Payment Processors: To securely handle credit card and billing transactions.
  • Dispatch & Logistics Partners: To coordinate vehicle assignments and route planning.
  • Legal Compliance: When required by law, subpoena, or to protect our rights and safety.

All third-party partners are contractually bound to protect your data and use it only for the specific services they provide to us.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission, secure payment processing, and access controls for internal systems.

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information, subject to legal retention requirements.
  • Opt out of marketing communications at any time.
  • Withdraw consent for data processing where consent is the legal basis.

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: rideblackcars@gmail.com
Phone: (833) 227-7692
Address: 1601 S Harbour Island Blvd, Suite 109, Tampa, FL 33602